If I order today, when will I receive my product?

 

Delivery is normally made in 48 hours in Metropolitan France. But this delay is based on the day you placed the order. Our orders are prepared in the morning, if you order on Thursday afternoon, your package will be shipped on Friday afternoon. If you order on Friday, the following Monday your package will be sent. Delivery within 48 hours is on working days, excluding Sundays and public holidays.

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What carriers are available?

 

We work with two carriers, Colissimo and DPD.

 

My package weighs more than 30 kg, what should I do?

 

Mailings are limited to 30 kg. Beyond that, we use the services of a national road carrier. Thank you for contacting us to study the best formula at the best price.

 

How does the return and warranty work?

 

To find out more about our return and warranty system, we refer you to the dedicated page, accessible below.

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I need a particular product or color, I have a question or a comment. Where can I let you know?

 

Call us at 09.72.56.20.01 or send us an email at contact@anovabois.com. 

You can also come and see us at 70 Impasse des Millepertuis in Vendargues (34740).

Or, fill out our contact form, and we will contact you as soon as possible.

Contact form

 

How to prepare the wood before applying a protection product?

 

We advise you to look at the description of the corresponding product to learn more about its application. Most of the time, stripping or sanding is necessary before the application of a protective product.

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