By visiting the Anova Bois site and using our services, you understand and accept the way we treat personal data in accordance with our privacy policy. We respect your privacy and the right to control your personal data. Our guiding principles are simple. We will be open about what data we collect and why.
PRIVACY POLICY AND COOKIES
Anova Production respects your privacy and the right to control your personal data. Our guiding principles are simple. We will be open to inform you about what data we collect and why. We will protect your data as if it were our biggest trade secret.
The privacy policy of Anova Production (or Anova Bois) describes which data we collect, the purpose of the processing, how you can control your own data and how to contact us. This privacy policy applies when you use applications, web pages and services that are included in an application or on a website managed by the Company. The DPO of Anova Production is a personally liable person in accordance with these terms and is responsible for processing in accordance with the applicable legislation.
Here is a summary of what you can expect when you visit our website :
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We monitor your web activity for internal marketing purposes.
- Under no circumstances will we disclose your information outside of our company. We do not partner or resell data.
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We collect personal information for marketing and internal communication purposes.
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We process personal information by sending it to integrated email and customer relationship management (CRM) systems for internal customer relations purposes.
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We store personal information in our databases for analysis and tracking purposes.
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Your behaviour and activity on the web can be used for internal marketing analysis.
WHAT PERSONAL DATA DO WE COLLECT?
Anova Production collects information mainly from you as a customer. Examples of personal data that we may collect are your name and other contact details such as telephone number, e-mail address or physical address. Anova Production may update your information from other public records if necessary to maintain a good maintenance of the data repository.
MY COMPANY records personal data in relation to :
a) When you enter your e-mail address or mobile phone number on the site.
b) If you contact us by email, telephone, our websites and social media.
c) Your visit to our websites, traffic data such as IP address, type of device, operating system and type of browser used for the visit.
COLLECTION WITH CONSENT
By clicking on the "Close" button or on the Cross, you consent to the use of the personal data (company, name, telephone number and e-mail address) that you enter in forms in various places on this site for internal marketing purposes for the services to which you are exposed when you are asked to fill in your personal information. We also collect your IP address, geographic location and interests in order to better tailor our marketing to your needs.
By clicking on the "Close" button or the cross, you also agree that we may add a third party cookie to your computer. This cookie will track you and your online behaviour on other websites in order to provide you with a smooth browsing experience based on your online behaviour.
HOW DO WE USE THE INFORMATION WE COLLECT?
The Company processes personal data mainly for the purposes indicated below and for any other purpose mentioned at the time of collection:
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Execute the functionalities through the website;
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Enable good customer service, such as handling your requests, correcting incorrect information or sending information you have requested, e.g. newsletter, white papers, documentation;
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To manage customer profiles, carry out analyses and market research;
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For the administration of the system and to obtain statistical data on the behaviour and uses of our users;
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To develop, deliver and improve our products and services by analysing your behaviour on our websites.
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Personal data is also used for analysis purposes to carry out segmentation and targeting in order to develop personalised offers and services.
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To send you information and promotions by email or other digital contact channels such as social media since you have an active customer relationship with us;
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To contact you via email or post about other offers, promotions or services that we think may be of interest to you, please note that you may decline this promotion at any time;
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To provide you with relevant recommendations, offers and personalised services based on the needs of other people who behave similarly to you;
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To help us develop our site to be more useful and improve your user experience of the services offered by Anova Bois by customizing the display of services to your profile;
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Send important messages as a communication about changes in our legal notice;
We may share information with other companies that process data on our behalf to perform our services, i.e. analysis, distribution or other services to maintain and enforce our terms of use and delivery. However, the processing of personal data always guarantees a high level of security and confidentiality.
The company only cooperates with partners that process personal data within the EU/EEA or with companies that maintain the same level of protection as in the EU/EEA, for example by adhering to the so-called Privacy Shield Agreement between the EU and the United States. The only partners with your data are the delivery companies for the proper receipt of your orders.
None of your data is resold, to any partner or other site. We undertake that you will not receive any e-mail or other communication from any company other than Anova Production or its delivery partners.
ABOUT COOKIES
When you use our site, personal data may be collected through the use of cookies. This can only be done with separate consent. This will store information about your use and the pages visited. This may include technical information about your device and Internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our website where our services are presented, different techniques may be used to recognize you in order to learn more about our users.
RIGHT TO OBLIVION, STORAGE AND DISCLOSURE OF PERSONAL DATA
You can withdraw your consent at any time by sending us a request via the "contact" function.
The processing complies with the legislation in force and means that personal data is not kept for a longer period than necessary for the purposes of the processing. Anova Production will keep your personal data for as long as you have a commercial relationship with us. Information that is more than 4 years old is not used. This implies that the data will be deleted when it is no longer relevant or necessary for the purposes of analysis or direct marketing for which it was collected. Some information may be kept longer if necessary due to other legal requirements. However, the processing of personal data always guarantees a high level of security and confidentiality.
YOUR RIGHTS AND CHOICES
You have rights to your personal data and can request the modification or destruction of your saved data. Anova Production will rectify, on its own initiative or on the customer's initiative, any data deemed incorrect. You can also request at any time that your data be deleted or that their use be limited by contacting us. If you believe that we are not respecting your rights, please contact us as soon as possible (or contact the Data Protection Authority in your country).
Vous pouvez à tout moment vous abstenir de recevoir des communications marketing de notre part en mettant à jour les paramètres de votre compte en cliquant sur "Se désinscrire" dans l' e-mail que nous vous envoyons. Vous êtes toujours les bienvenus pour contacter notre service clientèle pour vous aider à stopper nos communications.
Links to other sites
In the event that our site contains links to third party websites, websites or documents published by third parties, these links are provided for information purposes only. Since Anova Production has no control over the content of these websites or its material, we are not responsible for their content. Nor is Anova Bois liable for any damage or loss that may result from the use of these links.
How to contact us
For more information on the management of personal data or if you have any questions, please do not hesitate to contact us:
Anova Production : 60a impasse de Millepertuis.
Mail : contact@anovabois.com
Téléphone : 09.72.56.20.01
This privacy policy applies from the launch of the site (12/2017).